AAPT run annual events for Mortuary Managers (or Senior APTs responsible for the day-to-day running of a mortuary).
This provides APTs with the opportunity to discuss and obtain support on non-technical management-related issues.
These roles can feel isolated, with little training available, and we recognise the importance of peer support.
The 2018 event will be held in London at the IBMS, 12 Coldbath Square London EC1R 5HL on Friday 14th December 2018 and is CPD credited for 4 credits.
Programme for the day:
11.00 – 11.15 Coffee and welcome
11.15 – 12.00 UKAS standard SOP writing workshop
12.00 – 13.00 Effective & achievable audit schedules - too much or not enough?
13.00 – 13.45 Lunch
13.45 – 14.30 Obtaining customer feedback - how do we gather meaningful information without causing added distress?
14.30 – 15.30 Management vs. Leadership - how do we nurture a good team ethic?
15.30 – 16.00 Closing remarks and feedback